First, please contact us BEFORE returning any product.

You have 14 days (from receipt of the articles) to form an opinion. In the event of an exchange, credit note or refund, return the new item(s) in its original packaging(s), intact, along with any accessories. , instruction manuals and documentation at the following address:

Ollieday Skateshop – 7 rue des lombards 30 000 -Nîmes – France

In the event of exercise of the right of withdrawal/exchange, from the receipt of the goods on our premises, Ollieday Skateshop has 3 solutions:

Proceed with an exchange of identical or different product (size, color, model, etc.), however if a difference in amount remained for the customer, the latter should settle the difference before receiving the exchange products, if this difference in amount is the responsibility of Ollieday Skateshop, the following two cases apply.

Edit a credit note for the amount of the sums initially paid by the customer. Have to use within 6 months from the date of issue thereof.

Reimburse the sums paid by the customer for the item(s) less the costs generated by paypal or stripe, the shipping costs for all returns remain the responsibility of the customer. The refund is due within a maximum of 30 days by bank transfer or paypal.

For any exchange, a contribution to the re-shipment costs is requested: 8€ to be paid by credit card, bank transfer, paypal, . This participation is used to contribute to the costs that we will have to return the goods a second time.

Special case: Items purchased on sale/promotions cannot be returned or exchanged and cannot be refunded.